Outlook clients receive error 0x8004010f when downloading the Offline Address Book
EDIT 10/01/2008: To read the updated (and more comprehensive) guidance for troubleshooting errors 0x8004010f, please go here. There are a multiple reasons for why an Outlook client can receive the 0x8004010f sync error. Unfortunately, 0x8004010f is just a generic MAPI error and will show up for a variety of problems. Here is what the error looks like under err.exe (Microsoft Exchange Server Error Code Look-up Tool): C:\WXP\system32>err 0x8004010f # for hex 0x8004010f / decimal -2147221233 ecNotFound ec.h ecAttachNotFound ec.h ecUnknownRecip ec.h ecPropNotExistent ec.h MAPI_E_NOT_FOUND mapicode.h # 5 matches found for "0x8004010f" This is what the error looks like from the sync log from within Outlook: 12:45:53 Synchronizing Mailbox <dgoldman> 12:45:53 Done 12:45:54 Microsoft Exchange offline address book 12:45:54 0x8004010f Some of the most common reasons for Outlook clients to receive the 0x8004010f error with regards to downloading the OAB are listed below. Most of these are documented and I have linked articles to each of these to help everybody out. Please note that these solutions can change a small bit depending on unknown factors in a company's environment. An administrator decommissioned the last Exchange server in a site and never pushes replicas to another Exchange server. A new OAB is created in the active directory and the information store never reads the active directory during its maintenance schedule. This will result in the OAB files never being generated and the Outlook client will fail to download anything. The information store has an invalid EntryID that points to the legacy EX:/ folders. Again there is nothing for the client to download. An outlook client logging in from one domain to another domain and attempting to log in to another users mailbox. The OAB was never generated or some OAB folders are missing from the public folder store. Multiple OAB Version folders exist of the same type. Clients are attempting to download the OAB files from a public folder store that have not received the replicated updates. The offline address book list object has a missing address list. The offline address book list object has an incorrect address list. Send/As changes in the store affect users accounts with no mailbox full rights to another mailbox. If you are seeing this error on an Exchange 2007 server and your OAB is generated by an Exchange 2007 server, please make sure of the following: 1. Make sure that you have added the replicas of OAB to the Exchange 2007 server 2. Make sure public folder replication is working. 3. Make sure the OAB is public folder enabled and you have OAB Version 2, OAB Version 3 and OAB Version 4 checked off so your legacy clients can download the OAB files from the public folder store. 4. Make sure that if you are using an Outlook 2007 client, your OAB is Web Distribution enabled and the OAB files have been replicated over to the Client Access Server. For more information on this process please see this blog: http://blogs.msdn.com/dgoldman/archive/2006/10/23/outlook-client-fails-to-download-the-oab-with-error-0x8004011b.aspx and http://blogs.msdn.com/dgoldman/archive/2006/08/25/How-Exchange-2007-OAB-Files-are-replicated-to-a-Client-Access-Server-for-download.aspx 5. If you are removing your last Exchange 2003 server from the org, please make sure that you follow our documentation on this process. - Dave Goldman
Co-pilot Studio - Shared Agent not working
I have created an agent, published it. Added to Teams and copilot. I am getting answers correctly from prompt I am giving from knowledge base. The same Agent I shared with other user, connected all the knowledge base files to the user. For the user prompts, he is not getting answers from knowledge base. Have anyone faced similar issue.
Pin Copilot Chat - Admin Center
My dear friends, I pinned the Copilot Chat to the navigation bar through "Admin Center > Copilot > Settings > Pin Copilot Chat > Mark checkbox Pin Copilot Chat to the navigation bar (recommended)" This was performed about 72hr ago and I still can not see any copilot pinned to the Teams, Outlook etc. As per my understanding, this configuration should pin Copilot to the left side of Teams, correct? Our licenses are Microsoft 365 E3 + Defender. Any tips in why this is not working? Thanks in advance
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Hello, I am getting a popup every 20 seconds or so while using copilot365 which is identical to the popup in this edge help thread; https://answers.microsoft.com/en-us/microsoftedge/forum/all/pop-up-in-browser-potentially-caused-by-copilot/21345cf9-6904-4eaf-a7c0-0538724b2eaa I am also having copilot tell me my organisation has turned off web search when I simply have not. I have tried reinstalling both copilot365 and edge, as well as clearing caches, but none of it has helped. Any ideas?
