Optimizing Customer Network Connectivity for #Microsoft 365 Copilot
Network connectivity page in M365 admin center is the go-to place for tenant, network security administrators to review health and readiness of customer network connectivity setup essential for M365 applications. Problem statement Customers blocking WebSocket connections in their network infrastructure leads to broken experience for M365 Copilot users. Copilot uses WebSocket and tenant admins have no visibility into the failed WebSocket connections for their users, rendering the customer network setup not ready for Copilot roll out. Users with WebSocket connection failure will have a broken Copilot experience, here is a glimpse. We are pleased to announce the following new features in M365 admin center that are available to all customers. Admins can now view Service health notifications in Microsoft 365 admin center for Network insights detected for their tenant. They may also receive an email if opted-in to receive email notifications. The service health notification has a deep link that takes them directly to the detected network insight for their tenant, they will receive one notification per insight detected. Detected network insights include failed network connections for M365 Copilot, this public article documents the three network insights we detect Microsoft 365 Network Insights - Microsoft 365 Enterprise | Microsoft Learn Failed HTTPS connections for Unified domains *.cloud.microsoft, *.static.microsoft, *.usercontent.microsoft Failed WebSocket connections for *.cloud.microsoft Network Intermediation (TLS break and inspect) impacting performance I received a Service health notification for WebSocket or HTTPS connection failures, what should I do? Within the Service health notification there is a hyperlink that directly takes you to the Insights page in Network Connectivity. You can also go to the Insights page and click on the network insight, this shows the locations for which the insight has been detected, click on any location to review the location specific details and summary, the location summary provides you information like egress IP addresses (your source IPs from where we see connection failures) for this location. More information available in this video. 1. Visibility into failed network connections for M365 Copilot Tenant admins can now see in Microsoft 365 admin center (Microsoft 365 network connectivity - Microsoft 365 admin center) when their network impacts user connections to M365 apps, including WebSocket connections for M365 Copilot. The new report shows failure rate percentage, also known as the error rate percentage, for failed HTTPS and WebSocket connections to customer facing M365 Unified domains such as *.cloud.microsoft, *.static.microsoft, and *.usercontent.microsoft. A high error rate in this report indicates blocked network connections that impacts connectivity for various M365 applications and calls for immediate action from the tenant admin to allow blocked connections. 2. Visibility into user network latency for M365 Copilot Tenant admins can now view the network assessment points for Microsoft 365 Copilot, the assessment points are based on the network latency experienced by Copilot users. The lower the network latency, the higher the network assessment points for Microsoft 365 Copilot, providing a clear picture for tenant admins about the high network latency experienced by their users for M365 Copilot. In addition to the above, we recently announced M365 network connectivity test tool for individual users to test and validate if they successfully meet the network connectivity requirements for M365 Copilot. Additional reading references: Learn more about the connections blockers report Learn more about network assessments Learn more about M365 admin center network connectivityMicrosoft Copilot Academy now available to all Microsoft 365 users
We are pleased to announce that all Microsoft 365 users can now access Microsoft Copilot Academy to improve their AI and Copilot skills. This academy – curated by Microsoft experts – provides a comprehensive, structured learning experience designed to help users master the use of Copilot through hands-on learning activities and experiences. Click here to learn more about what Copilot Academy includes. Last year, we announced the academy was available to all Microsoft 365 Copilot users. We have now lifted the Copilot license requirement, giving immediate access to any user with a Microsoft 365 license. No additional registration or administrative action is required to start using Copilot Academy. Please see appendix 1 for an updated table that lists the licenses that grant access to Copilot Academy. Use Copilot Academy to train users before assigning Copilot licenses The new licensing structure for Copilot Academy unlocks a new scenario for administrators – ensuring users commit to Copilot training through the academy before receiving a Copilot license. Administrators can now use Copilot Academy as a tool to teach users how to leverage Copilot before a license has been assigned. This allows users to see the value of Copilot and learn how it can maximize their productivity throughout the workday. Upskilling before receiving a license encourages faster time-to-value with Copilot and helps identify workstreams where Copilot will have the greatest impact. View of Microsoft Copilot Academy. The academy is accessed through the Academies tab on the menu bar. Microsoft 365 users can access the Copilot Academy by navigating to the Academies tab in Viva Learning and selecting Microsoft Copilot Academy or accessing the academy link directly at https://aka.ms/copilotacademy. Additionally, the AI & Copilot Resources provider options help users easily browse or filter Copilot Academy content. Users can browse Copilot Academy materials on the Viva Learning homepage or filter searches with the Provider filter option. Admin experience All learning administrators can configure the visibility of Microsoft Copilot Academy – this includes Knowledge Admins, Knowledge Managers, and users with administrator access provided by feature access management. The tenant-wide default for Copilot Academy access is set to everyone but can be changed to Microsoft 365 Copilot Licensed Users – restricting the academy to only those with the Copilot license. Administrators can control the content provider that powers Copilot Academy through a dedicated provider called AI & Copilot Resources, accessible in the Admin tab in Viva Learning under Manage Providers. This will now appear alongside other default learning providers like Microsoft Learn, Microsoft 365 Training, and LinkedIn Learning. The AI & Copilot Resources provider can be added or deleted in the Manage Providers tab, and provider permissions can be managed in the Manage Permissions tab under the Admin menu. Additionally, the AI & Copilot Resources provider can be disabled, which will disable all learning paths within Copilot Academy. For an in-depth feature breakdown, click here to review the complete documentation on Microsoft Learn. Administrators can manage permissions for the– AI & Copilot Resources content provider powering the Microsoft Copilot Academy. Looking ahead Upcoming functionality the team is currently working on to enhance the Microsoft Copilot Academy includes: Support for custom group access to Copilot Academy – this would enable administrators to provide access to the academy through security groups Notification settings – administrators will have the option to configure (and disable if desired) the default monthly notifications. Appendix 1: Users with any of the licenses below can now access Copilot Academy Microsoft 365 A3 for faculty Office 365 A1 for faculty Microsoft 365 A5 for faculty Office 365 A3 for faculty Microsoft 365 Business Basic Office 365 A5 for faculty Microsoft 365 Business Premium Office 365 E1 Microsoft 365 Business Standard Office 365 E3 Microsoft 365 E3 Office 365 E5 Microsoft 365 E5 Office 365 F2 Microsoft 365 F1 Office 365 F3 Microsoft 365 F3 Microsoft Viva Suite for faculty Microsoft Viva Suite Microsoft Viva Suite with Glint for faculty Microsoft Viva Suite with Glint Microsoft 365 Copilot Microsoft Viva LearningHow Microsoft 365 Copilot Tenants Benefit from SharePoint Advanced Management
At Ignite 2024, Microsoft said that Copilot for Microsoft 365 tenants would benefit from SharePoint Advanced Management (SAM). What does that mean? Well, it doesn’t mean that Copilot tenants get SAM licenses, which is what many expect. It does mean that SAM checks for Copilot before it lets tenants use some, but not all, of its features. Read on… https://office365itpros.com/2025/05/06/sharepoint-advanced-management-2/Join the Fabric Partner Community for this Week's Fabric Engineering Connection calls!
Are you a Microsoft partner that is interested in data and analytics? Be sure to join us for this week's Fabric Engineering Connection call, now offered at two different times! 🎉 This week's Fabric Engineering Connection calls will include a Real-Time Intelligence update from Ajeta Singhal and presentation from Jeroen (Jay) ter Heerdt on Visual Calculations. The Americas/EMEA Fabric Engineering Connection call will take place Wednesday, May 7, from 8-9 am PDT. The APAC Fabric Engineering Connection call will take place Thursday, May 8, from 1-2 am UTC/Wednesday, May 7, from 5-6 pm PDT. This is your opportunity to learn more, ask questions, and provide feedback. To join the call, you must be a member of the Fabric Partner Community Teams channel. To join, complete the participation form at https://aka.ms/JoinFabricPartnerCommunity. We can't wait to see you later this week!Microsoft Extends DLP Policy for Copilot to Office Apps
First introduced in March 2025 to block access to sensitive documents by BizChat, Microsoft has extended the DLP policy for Copilot to cover the web and desktop versions of the Office apps (Word, Excel, and PowerPoint). The implementation works but could confuse users. It might be better if Microsoft simply removes all trace of Copilot when working with files subject to the DLP policy. https://office365itpros.com/2025/05/05/dlp-policy-for-copilot2/
