Employee satisfaction is the cornerstone of a thriving workplace, helping organizations uncover opportunities to create a more positive and productive environment. To support this effort, Microsoft Forms now offers the Employee satisfaction template, designed to make it easier than ever to gauge employee sentiment. Let’s explore how this template works and how you can use it effectively to understand and enhance your workplace dynamics.
Why understanding employee sentiment matters
Many organizations struggle to capture actionable insights into employee satisfaction due to time-consuming surveys, unclear focus areas, and difficulty in drawing meaningful conclusions. Employees want something quick and easy, while managers need clear insights to make changes. The Employee Satisfaction Template in Forms addresses these challenges, making it easier to understand and act on employee sentiment.
Employee satisfaction template in Forms
How the employee satisfaction template helps
The employee satisfaction template in Forms leverages the Job Descriptive Index (JDI) methodology, a proven framework for assessing job satisfaction by evaluating key job factors. Based on JDI, the template includes pre-built questions on compensation, job content, promotion opportunities, supervisors, and colleagues, offering a comprehensive view of the factors that influence morale.
Forms employee satisfaction survey
Make the template your own
The questions in this template are simple choice-based, designed to make the survey quick and encourage participation. While the default template offers robust starting questions, it can be tailored to reflect your organization’s unique focus areas or circumstances. Here’s how you can customize it effectively:
- Maintain key sections: Keep the demographic and overall satisfaction sections, which are essential for a satisfaction survey.
- Adapt to recent context: Include questions related to recent initiatives or events, such as adjustments during COVID-19 or specific team projects.
- Adjust the distribution method based on roles: For example, for frontline workers who don’t check email, place the survey on a platform they frequently access, like an intranet or mobile app.
Adjust the template based on your needs
Work with key stakeholders
Before launching your survey, involve key stakeholders such as managers, team leads, or HR representatives to review the questions and structure. Their insights can help:
- Ensure relevance to organizational priorities.
- Address any blind spots or overlooked areas.
- Get approval for the survey’s distribution and follow-up actions.
To do this, you can share a collaboration link with the stakeholders.
Share the survey effectively
Email is a formal way to share an employee satisfaction survey, highlighting its importance and showing respect for everyone’s feedback. Setting an end date for the survey also shows that you value respondents' time and expect their input. You can easily do both of these through Forms.
Share the survey effectively
Maximize survey responses
- Monitor progress: Regularly revisit the survey and send reminders from the results page to boost participation.
- Engage team managers: Encourage managers to motivate their teams to complete the survey.
Send the survey and follow up with non-responders
Dive into the survey results
Once responses are collected, from Excel, you can check the overall satisfaction for your organization. Also, there will be a breakdown of focus area/aspects related to the overall satisfaction.
To better analysis the satisfaction level in your organization, try:
- Enter history data to analyze the trend: Input your past satisfaction scores into the 'HistoryData' sheet, and a trend chart will be generated for comparison with previous results.
- Customize formulas in cells: Click on the data cells to view the formulas and related questions. You can modify them and map them to other questions as needed.
Satisfaction summary in Excel
Turn insights into actions
Finally, data is only valuable if you act on it. Here’s how you can transform survey results into meaningful changes:
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Develop action plans - Assign area owners to create targeted plans based on specific feedback and regularly update the plan’s status to track progress and address roadblocks.
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Report and approval – Present findings to the leadership team, request approval, and establish a timeline for the action plan.
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Update employees - Share key results and planned actions with employees to demonstrate transparency and show that their feedback drives real change.
Take the first step today
The employee satisfaction template is your starting point for building a happier and more engaged workplace. By simplifying survey creation, encouraging participation, and providing actionable insights, it’s never been easier to gauge and enhance employee satisfaction.
Try the template now and start transforming your workplace!
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