Forum Discussion
WC_KStill
Jan 11, 2021Brass Contributor
Surface Laptop 2 Keyboard Issues (Hid Mini Driver)
Upon imaging a Surface Laptop 2 with our basic image from the older Surface laptop model the Surface Hid Mini Driver driver fails to power and thus the keyboard doesn't work. if I revert back to 03/2...
- Apr 28, 2021Hi I had the same issue with trying to uninstall and re-installing the driver and it didn't work. Your solution on the UEFI worked but because I couldn't use my keyboard and the volume buttons on my laptop I had to do the following since I was able to use my blue tooth mouse. Thanks so much for your quick reply and help!
1. Select Start > Settings > Update & security > Recovery.
2. Under Advanced startup, select Restart Now.
3. Under Choose an option, select Troubleshoot > Advanced Options > UEFI Firmware Settings, and then select Restart.
GBowlsby
Aug 23, 2021Brass Contributor
I just had this issue, here is what worked. Press and hold the power button for 2 minutes. Do not let go. You will see the windows logo come and go.
After two minutes let go of the power button and keyboard and track pad should be working.
After two minutes let go of the power button and keyboard and track pad should be working.
- illstateApr 16, 2025Copper Contributor
Just wanted to add another reply saying this worked great. So glad a saw it before trying other methods and possibly resetting my laptop. Thank you.
- MeridaDec 02, 2024Copper Contributor
Thank you so much! You're a Surface life saver!
- fzrtimeDec 02, 2024Copper Contributor
This simple fix worked, thanks for the tip
- Fabio_ApreaApr 25, 2023Copper ContributorThank you: your solution worked for me as well.
- lplp1313Jan 21, 2023Copper Contributor
GBowlsby - this worked perfectly. Frustratingly, I'd foolishly listened to other ideas with consequences that'll now cost me even more time (somehow our AI/ML needs to intercept bad or half-arse solutions with ones that actually work :)) Regardless to my live 'en learn: Thanks!
- Dean_GrossDec 16, 2022Silver ContributorThanks, this worked for me
- Applesauce2011May 10, 2022Copper Contributor
GBowlsby 7 months later still the ONLY thing that worked after hours of scouring the web. Thank you so much!
- jvmorettiApr 04, 2022Copper ContributorExcellent solution! It worked out quick and accurate. Thank you!