Forum Discussion
Jeffrey Allen
Aug 06, 2019Silver Contributor
OneNote Online not working in Edge on Surface Hub
I'm not sure if it has been happening longer than the last couple of days, but we've noticed yesterday and this morning on both of our Surface Hubs that when you go to Office.com and pull up any OneNote whether in a person's OneDrive or a SharePoint site that the OneNote doesn't open properly and doesn't load the pages. The menu bar is blow the pages and sections and nothing shows and so are others having issues and is there a solution? Or do I reach out to O365 Support of Surface Hub support? Wish there was a OneNote App for Surface Hub. Below is an image of what we get.
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- jackreddingCopper Contributor
Following, as this is impacting a very senior leader at our company as well who has a Hub in his office.
- Jeffrey AllenSilver Contributor
jackredding, I hope it is resolved soon as I have several senior leaders waiting on this.
- cezarcretu
Microsoft
Hello Jeffrey Allen ,
It seems this is happening on all Surface Hubs. I would suggest to open a case with Surface Hub support since it only happens on this device. Office team will be pulled in
Thanks
Cezar
- Jeffrey AllenSilver ContributorI hear the issue is much broader and a fix is in the works but no eta on this. I was hoping with the recent cumulative update that was pushed this week would resolve but still doesn't work.
- cezarcretu
Microsoft
CU updates contain fixes but since this was not checked in, it didn't contain it. I'll post here when it will be scheduled.
Best regards,
Cezar
- Jeffrey AllenSilver Contributor
cezarcretu,thanks! I just opened a Surface Hub Support ticket.