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tracyross's avatar
tracyross
Copper Contributor
Sep 14, 2022

Build Quality?

I have the original Surface Book. After about 2 years the screen started separating from the lid due to battery expansion and Microsoft replaced the unit even though it was out of warranty which was great. Now at nearly 7 years the screen has completely separated again and I am searching for a replacement but I'm unsure whether to trust another Surface. What does anyone else think about build quality compared to other brands. Should I consider a Surface Laptop?

 

Thanks.

1 Reply

  • XiinisterMR's avatar
    XiinisterMR
    Copper Contributor

    all batteries expand eventually and pops up keyboard or screen, and 7 years is a loooong run. And screen separating isn't a big deal, simply replace the battery and glue the screen back in.

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