Forum Discussion
Loren Amelang
Sep 29, 2021Copper Contributor
Touch locks up, round faded-center dots across screen with cursor stuck in one
So it isn't Vivaldi doing this. Last night it happened in the Qobuz music app. I tapped a track to play, and got a stripe of the faded-center dots across the screen - the position of the Vivaldi dot,...
Loren Amelang
Oct 24, 2021Copper Contributor
In case anyone finds this someday... I did notice a vague smear of residue on the Surface Book trackpad, which is disabled in the configuration I use. Cleaning it, and all the other surfaces and connections, on October 4 did not stop the dots problem. It was particularly bizarre late on October 7 - and has not happened since!
KB4023057: Update for Windows 10 Update Service components was installed on October 9. And KB5006670 on October 14. I suspect only a Windows bug could have acted like this one did, and they just didn't mention fixing it.
KB4023057: Update for Windows 10 Update Service components was installed on October 9. And KB5006670 on October 14. I suspect only a Windows bug could have acted like this one did, and they just didn't mention fixing it.
xiaopaul
Dec 10, 2022Copper Contributor
Hi, Loren,
I have met the same problem with you. I tried many solutions, including update to the new version 22H2, remove the Intel Precise Touch Device, ect, install the patch mentioned above,KB4023057 &, KB5006670. but not settle it down.
May I know how to fix it from you with the detail. Thank you very much.
Well, I understand it is a story long ago. But even I reinstall the OS, the problems sill on.
I have met the same problem with you. I tried many solutions, including update to the new version 22H2, remove the Intel Precise Touch Device, ect, install the patch mentioned above,KB4023057 &, KB5006670. but not settle it down.
May I know how to fix it from you with the detail. Thank you very much.
Well, I understand it is a story long ago. But even I reinstall the OS, the problems sill on.
- Loren AmelangDec 10, 2022Copper Contributor
xiaopaul Afraid I have no solution. The spot problems returned and got worse and more frequent, until I finally disabled touch completely. I now suspect it is a hardware problem with the screen sensor. I've even seen hints of similar problems with the pen sensor, but I rarely use it. (Except when the Bluetooth completely disconnects, leaving no other way to recover.)
My Surface Book is now just a normal keyboard and mouse computer, and I have an iPad for the touch scroll pleasure reading.
- xiaopaulDec 13, 2022Copper Contributor
Loren Amelang Thank you, Loren. I have disable the touch function. It works well now.