Forum Discussion
BB-PP
Oct 12, 2023Brass Contributor
How to COMPLETELY delete / unistall Teams
I have an issue with the New Teams. In the old Teams I had access to a guest account and could easily switch. After updating to New Teams - the account that get shown has a combination of the guest o...
LeonPavesic
Oct 12, 2023Silver Contributor
Hi BB-PP,
To thoroughly uninstall Microsoft Teams from your Windows profile, follow these steps:
- Close all active Teams windows and processes.
- Open the Windows Settings app.
- Click on "Apps & features."
- In the search bar at the top, type "Teams."
- Select the Microsoft Teams application icon with the purple background.
- Click on "Uninstall."
- Confirm the uninstallation by clicking "Uninstall" again.
- A dialog box will appear, asking for permission to make changes to your device. Click "Yes" to proceed.
- Microsoft Teams will be uninstalled from your computer.
Once Teams is uninstalled, you can remove any remaining Teams files by deleting the following folders:
- %appdata%\Microsoft\Teams
- %localappdata%\Microsoft\Teams
Additionally, you can delete the following registry keys:
- HKEY_CURRENT_USER\Software\Microsoft\Teams
- HKEY_LOCAL_MACHINE\Software\Microsoft\Teams
To delete a registry key:
- Open the Registry Editor.
- Navigate to the registry key you want to delete.
- Right-click on the registry key and select "Delete."
- Confirm by clicking "Yes."
After deleting the Teams folders and registry keys, restart your computer to ensure that Teams is completely uninstalled from your Windows profile.
For addressing other accounts showing up in the sign-out screen:
These accounts are likely stored in the Windows Credential Manager. To remove them, follow these steps:
- Open the Control Panel.
- Click on "User Accounts."
- Select "Manage your credentials."
- In the "Windows Credentials" window, click on the "Windows Credentials" tab.
- Locate the credentials associated with the accounts you want to delete and click on them.
- Click "Remove."
- Confirm by clicking "Yes."
After deleting the credentials, the accounts should no longer appear in the sign-out screen.
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Kindest regards,
Leon Pavesic
(LinkedIn)
Philipp_qwertz
Microsoft
Oct 29, 2024Windows Credential Manager is one place, I suggest clearing two more folders:
%localappdata%\Microsoft\OneAuth
and
%localappdata%\Microsoft\IdentityCache
This often resolves authentication problems as well, like being logged out regularly for no reason
%localappdata%\Microsoft\OneAuth
and
%localappdata%\Microsoft\IdentityCache
This often resolves authentication problems as well, like being logged out regularly for no reason
- SwissWareDriverJan 17, 2025Copper Contributor
I had the same email address 2 times when starting Teams next to other logins. That helped the wrong one is now gone and the right one goes. Thank you ! 😅