Forum Discussion
Beta 2502. Issues with files from the internet, mail, etc.
When I try to open a Docx or Docm file that originated from the internet, I get the attached message and the file does not open. So far, I have only encountered this behavior with Docm files, which then open with a red warning bar but can still be edited with macros disabled. I have not seen this before with Docx files. The message is also misleading because it does not indicate the ZoneIdentifier, but rather implies that there are no file permissions. This is misleading and completely unnecessary for Docx files since there is no security issue involved. For DOCM files, neither a certificate nor listing as a trusted publisher helps.
4 Replies
This would be the expected behavior (only for docm-files). This screenshot is from an older version of MS 365:
By the way, the repair of office didnt help
The issue persists in the Beta 2503 of Microsoft Office. It affects files downloaded from the internet that carry the corresponding ZoneIdentifier. This includes both DOCX and DOCM files. Normally, for DOCM files, a red bar would appear in Word, warning that files from the internet may contain viruses. This behavior would be expected. However, this message (see screenshot) is misleading and also appears for DOCX files, which definitely cannot contain viruses. I am using the Word app and the files are stored locally on my computer after downloading.
Let check on security setting and permission firstly:
- Check Security Settings: Ensure that your browser and Excel Online settings allow for opening files from the internet. Sometimes, security settings can block these files.
- Save the File Locally: Try downloading the file to your local device and then opening it in Excel Online. This can sometimes bypass the issue.
- Use Excel Desktop: If possible, use the desktop version of Excel to open and edit the file. This version might not have the same restrictions as the online version.
- Update Office: Ensure that your Office and browser are up to date. Sometimes, updates can fix these kinds of issues.
- Report the Issue: If the problem persists, consider reporting it to Microsoft through the feedback option in Excel Online. They might be able to provide a fix or workaround.
