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Microsoft Partner Support (UK) - No answer
Hi I'm trying to reach someone in Partner Support however all attempts lead nowhere. I've opened cases and they have been closed automatically without being fully answered. I've tried to use the Partner Support Options located here: https://support.microsoft.com/en-gb/topic/partner-support-options-6e2fefd9-4adf-2be1-9968-165aa84b1c3b Support by phone takes you to the usual process for opening a case, this does not provide an option in the list for the problem I'm having. It also does seem to just result in opening a new case so I'm back where I started and no phone number provided. If I click chat online with an agent I get the following: I am logged in to my partner account, I have tried multiple computers. I also tried calling the regular Microsoft Support number here in the UK 0344 800 2400 but it is an entirely automated service. It doesn't understand my request and also doesn't allow you to speak with an actual person. Is anyone else having the same trouble?2.5KViews0likes12CommentsRE: CDX Throws “Unauthorized”
Greetings all, I’ve been trying to sign into CDX Platform over my phone so I can get started with demos and understand better how these programs work. In the morning, I created a tenant for the Microsoft Endpoint Protection with Windows Defender, from a Cloud PC that I was using. Nonetheless, this evening I get thrown with this error when I try signing in: Nonetheless, when I check if I still have my partnership at the Partner Portal, I see it’s still there. Could anyone tell me what’s going on and how to go about this error?Event: What is NIS2.0 and how to prepare your organization and customers for it
Get ready for NIS 2.0! Join us for a power-packed hour of insights, strategies, and expert guidance on preparing your organization and customers for the most comprehensive European cybersecurity directive to date. When: Tuesday, October 03, 2023, 4:00 – 5:00 PM (GMT+02:00) Where: Online NIS 2.0 Highlights: - Covers 15 sectors and 160,000+ companies - Applicable to organizations within and outside the EU - Sets cybersecurity benchmarks and minimum measures - Emphasizes risk assessments, multi-factor authentication, and more Don't miss this opportunity to stay ahead in the evolving world of cybersecurity. Register now to secure your spot and empower your organization for NIS 2.0 success!6.3KViews1like12CommentsCommunity Calls for Azure - how to access?
Hi there, I work for a partner and I'm seeking information about how to get notification of the Azure Community Calls. I note that these previously seem to have been posted publicly on the web, but I haven't seen any links to sign up to these at any point since June. Can someone help? Thanks, ChrisSolved229Views1like9CommentsMicrosoft’s Cloud GBP Feb 2025 Price Adjustments
In regard to the pricing adjustments announced in this article, will the new pricing only come into effect for new and renewing customers or will customers in their existing terms also see a reduction? I would assume the former is correct but just wanted to double check as I couldn't find any FAQ's linked to this announcement.Solved1.6KViews0likes8CommentsEMEA Partner Community Calls (German, French, English)
Join us for our June series of the EMEA Azure Partner Community Calls in English, French and German. Topics: ➡ Leadership top of mind / Closing the year ➡ Partner Journey: programs, designations, specializations & resources ➡ Partner-Led AMM / Azure Innovate learnings & best practices ➡ Resources / What's next? :laptop_computer: Register to our upcoming Azure session (FR, EN & DE): EMEA Azure Partner Community Calls (microsoft.com) See you there!697Views1like8Commentshow to be a Microsoft partner and resell Microsoft licenses
Hi everyone I have many days watching websites that have Microsoft-authorized partners and sell Microsoft licenses like Windows and Office with competitive prices like these sites https://ondapro.me/ https://wholsalekeys.com/ and I want to know how to get the Microsoft partner authorization to sell Microsoft keys also with this authorization, i can sell online and worldwide , how it can cost? kind regards Hazem4.4KViews0likes8CommentsSwiss DCs Regular Partner Update Calls - FY23
You have missed one of our Swiss DCs Regular Partner Update Calls? Please find below all resources such as presentation slides and recordings. During these calls, we cover a variety of topics: New Public Customer Stories Azure Microsoft 365 Dynamics 365 Windows 365 Compliance & Resources4KViews2likes8CommentsThis is AI for Sustainability
Join us on February 13 to see how Microsoft data and AI solutions can support your sustainability journey. Hear how customers are using these solutions to advance their sustainability progress, prepare for evolving regulations, and drive business transformation. Register for this digital event to see in-depth demos and learn how to: Improve ESG (environmental, social, and governance) data management to help meet reporting needs and commitments. Deliver clear insights and empower employees to drive action on sustainability initiatives. Discover new opportunities for agility, resilience, and business growth. Plus, get guidance about how to confidently navigate sustainability challenges with market-leading data and AI solutions from Microsoft. This is AI … for Sustainability Tuesday, February 13, 2024 8:00 AM–9:15 AM Pacific Time (UTC-8) Register now >913Views1like6CommentsPartner renewal - What is going on?!
We have logged a ticket with MS partner support but so far no reply. The problem we are facing is that we have a -2 on net customer adds. When digging into the figures, we are seeing loss of customers that do still exist and are active. But worse still, we are seeing customers on that list THAT ARE NOT OUR CUSTOMERS, to the total of 3. That makes 4 customers in total on our "In Decline" list which should not be there. Looking at other figures (no change list) there are also customers who are not ours. Has anyone else experienced these kind of issues? Based on current figures, we need to add 11 new customers with minimum 11 users before March/April. This is impossible. Skilling and customer growth we have maximum points possible. This will be the first year in 10 years we have been unable to obtain partner879Views0likes6CommentsEmployment Verifcation Failed after name change
Hi all, My business was a verified Microsoft partner and we made the decision to change the business name and domains, to reflect this change I updated our legal info in the partner centre and since then the business has failed verification for the reason: "This domain does not meet the requirements of our program." I have opened a case with support which so far hasn't responded in a week, and there is no contact number to speak with someone to move this forward. The real bit that puzzles me is the fact that the business has less of an external profile when we got approved initially so the fact the system is telling us we are failing now Im not sure why. If anyone has any advice or guidance it would be more than appreciated. Thanks1.2KViews0likes6CommentsIntroducing the SMB Assessment Desk
With 71 Million SMB organisations across Asia, Microsoft has launched a new SMB Assessment Desk that has been designed to provide more customers with: Rapid Security Assessment - a holistic security assessment via CSAT Quickscan, providing actionable recommendations on security improvements to drive M365 and Azure security consumption Azure Express - a comprehensive server migration assessment via Azure Migrate/RV Tools and AMA Workbook, providing recommendations on migrating current on-premises and cloud environments to Azure IaaS and PaaS solutions. Partners can leverage this service to provide their customers with a holistic security assessment via CSAT Quickscan, providing actionable recommendations on security improvements to drive M365 and Azure security consumption. If your customer has more than 30 endpoints you can leverage the desk to run the assessment for you and support you in presenting the findings. Request support here Solution Assessment Program (microsoft.com) In the attached folder you can download a summary presentation on the desk and some assets you can use with your customers including a flyer and a sample report. We've also included a document on our tool requirements.3.7KViews2likes5CommentsRegister now: Microsoft Security Immersion Training
This 1:Many immersion workshop is a comprehensive, level 400 gamified learning experiences that allow participants to take on the role of security analysts in a fictional security breach scenario. These exclusive events are designed to help Microsoft security partners skill their own analysts in a community event. Scenarios Into the Breach: participants conduct a response investigation of a ransomware attack on the Health Network, apply your in-depth knowledge of Microsoft 365 Defender and Sentinel. Shadow Hunter: participants must find an attacker who has gained network access through a security camera. Highlighting the challenges of a multi-cloud environment, they will have to assess their entire security posture. On The Brink: participants are on a hunt to uncover an internal data security leak. Microsoft Purview has shown that someone has leaked proprietary designs, and it is your job to find out who did it and how. Upcoming Dates October 17, 25, 26, 2023 November 15 & 16, 2023 December 6 & 7, 2023 Register now!3.8KViews2likes5CommentsAZQR: Azure Quick Review
If you are looking for a way to quickly assess the status and configuration of your Azure resources, you might want to try Azure Quick Review (azqr): a command-line interface (CLI) tool that scans your Azure resources and generates an Excel report with detailed information and recommendations based on Azure’s best practices. Azure Quick Review is an open source project hosted on GitHub. You can find the source code, documentation, installation instructions and usage examples here Link: AZQR: Azure Quick Review - Code it Yourself... (mendible.com) Example from one of my subscriptions:1.9KViews1like5Comments🚀 Calling All Microsoft Partners 🚀
We're thrilled to announce that the Microsoft Partner of the Year Awards nominations open on June 18, 2025! These awards celebrate the transformative impact you make - from driving innovation in AI and security to championing sustainability and industry transformation. This is your chance to gain global recognition for your achievements! 📅 Important: June 18, 2025: Nominations open This Spring: Guidelines will be published, so you'll have plenty of time to prepare your submissions Plus, we're excited to announce a future LIVE AMA (Ask Me Anything) event where you can engage directly with the POTYA team and get your questions answered in real time. Stay tuned for more details, and in the meantime, be sure to check out the inspiring stories of our 2024 winners on the POTYA Homepage. Let's showcase our success and innovation together!419Views3likes4CommentsExternal Users Licencing for D365.
Hi all, For a customer of us, we need to make a choice between : 1. Power Pages (which licensing is very clear) and accessing, but with low customization capabilities 2. Or a specific website connected to Dynamics365, with high customization capabilies, but with quite confused rules for licensing. The Dynamics 365 licensing guide, in the "Additional Licensing Requirements" paragraph, says : "External user access is available in limited situations to customers and third parties who interact with your organization or its affiliates (that is, separate companies or contractors). Off-site vendors who are not in employee-like relationships (such as IT help desk vendors who serve multiple organizations) also qualify as external users. These external users do not require user licenses to access Dynamics 365. Limited external user access is included with your internal user licenses. However, the graphical interfaces for Business Central, Sales, Customer Service, and Field Service may not be accessed by external users. The document does not explicitly show the limits an external user can face accessing data in Dynamics 365 ? Can you help about licensing rules in that context ? Thank you ! Laurent.1.1KViews0likes4CommentsCDX - Terms Of Use Last Updated - March 12, 2024
I'm not a big fan of these 2 limitations in the terms of use: CDX tenants have an administrative user that should not be deleted or altered in any way. External domains are not to be connected to CDX tenants. For the 1st, I want to set my own password on the admin@ account. What's so wrong with that? You could reset it if you really need/want to get in there. This is not fair. For the 2nd, of course we want to test with custom domains! This is again no fair. The other thing - I've already added my custom domain in my VSE Azure Subscription which I've associated to my CDX tenant directory. In there, I'm testing out SMTP as a Service via Azure Communication Services. Again, of course I want to use my own custom domain, with DKIM, DMARC, SPF, etc. This is completely reasonable. Today I login to CDX to see if my ability to request renewal of my renewable tenant is available yet, and I can't even get in without accepting the new terms. But it says: " Violations of the CDX Terms of Use will result in the immediate deprecation of tenants as well as access to CDX without notice. By proceeding, you agree to the Microsoft Platform policies Accept and Continue " So I guess I have to go dismantle my stuff gracefully before I accept the terms. I had reset the password long ago on Admin, just knowing that-that particular term is ridiculous, but previously I don't recall the prohibition of custom domains. I really don't see what the problem is. Please can we take away these 2 points in the terms?Solved2.3KViews2likes4CommentsCant create a new Question Microsoft Training forum
Hi Facing the issue while accessing following link of Microsoft training support. when clicked on "ask a new question", it ask to create a display name but when I entered the name and clicked on "Finish" it stuck there and does not proceed to the next page or anything. The reason I am trying to login to this portal is to create a conversation to ask Microsoft support person to merge my MCIDs so all my certifications should be linked to one MCID. I have tried to create a post/discussion through one my colleagues ID but they wont provide me support through his post and asked me to create the post through my own ID. https://trainingsupport.microsoft.com/en-us Kindly advise if there is any other way to achieve the objective or the issue can be resolved for the portal. Regards, Adnan Alam434Views1like4Comments
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