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Announcing mandatory multifactor authentication for the Microsoft 365 admin center
Nov 11, 2024
Samer_Baroudi

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Raising support requests
Not sure what is going on but with the admin centre now if you raise a service request I can only request that someone calls me. Then aside from that I cannot raise a second request until that one has been closed. Also the View Service requests just takes you back to the same screen and does not show any old requests or anything. Very poor if they are now limiting a Global Admin to just 1 request at a time.
Peter Longley
Iron Contributor
Apr 19, 2017
microsoft 365 admin center
18KViews
1like
59Comments
Message Center messes up read/unread
The messages in my message center keep switching to unread. Is this a bug, or is there anything I can do about it?
Martijn Olislaegers
Copper Contributor
Nov 04, 2016
admin
microsoft 365 admin center
6.2KViews
2likes
26Comments
Delist Portal not working
Greetings, I'm trying to delist my server's IP address using this form, but all I get is the following error when I try to submit the form: Step 1: Our messaging service has experienced a temporary issue, please resubmit your information below. See screenshot I've been trying to resubmit, but it never works. Don't know where to issue a bug report. Best regards, Douglas
machadoug
Copper Contributor
Jul 26, 2021
office 365
security
9KViews
1like
26Comments
Office 365 Admin Usage Reports All GUIDs All the time...
In my tenant the OneDrive and SharePoint Usage reports on Office 365 Admin Center (newest version) is displaying GUID links and GUID username rather than the human comprehensible data. Example: "Site owner" : "[PII:H101(TLQB7b12eF+wrhXUxljRIasPiZTFmQiRjm09Khev5+Q=):E243(bF+sGeBqHCnTA7sxqQNHOK/uD5IFVCt0j+m+LuwNAHYvob+T4ITlgHfG3z0yQeOMK44XsDDb0fSiB0PwxYd3Tg==)]" I have a ticket entered for Microsoft Online Support, but since it typically takes a few conversations with them before they even understand the issue rather than trying to through back at me the first two solutions they managed to google based on the first words out of my mouth after hello, I though I would query the group. Is this happening out there or is it just my tenant. Service Health seems to only be reporting an issue they caused with the "classic"/"old" version of Office 365 Admin Reports. Thanks. James
Deleted
Feb 06, 2017
admin
17KViews
0likes
25Comments
All users receive "Your organization needs more information to keep your account secure" when logon
All users receive "Your organization needs more information to keep your account secure" when logon o365 web portal. Users can select "skip for now (XX days until is required)" but it will finally require all users to provide it. I will have some user accounts to use on some applications or devices which must logon without multi-factor authentication and password should never changed. I have checked that the multi-factor authentication page of the "MULTI-FACTOR AUTH STATUS" for all users are disabled.I also checked that the "Self service password reset enabled" is set to "none". I don't have idea why all users still receive such message. How can I disable this message and requirement to all user accounts? Thank you.
Solved
microc1
Copper Contributor
Feb 07, 2020
admin
microsoft 365 admin center
office 365
502KViews
1like
24Comments
Unable to find the security alert in M365 Defender referenced in an email alert.
This happens a lot. I get these emails from Office365Alerts notifying our team that "A medium-severity alert has been triggered". At the bottom of the email is a link to "View alert details". When I click that, the site shows an error: "Can't find it. Either what you are looking for doesn't exist or you need to use a different search string." So, then I go to the Alerts view and filter to show everything (at least I think I am) but there's nothing related to this particular alert (unusual volume of file sharing). Where did it go? EDIT: Including a screenshot of another email I got today. The result of clicking the 'View alert details' is again the same.
Anthony-123
Iron Contributor
Nov 14, 2023
microsoft 365 defender
security
20KViews
3likes
23Comments
SharePoint Online - new usage reports not populating
Hi Guys, Just saw Anne Michels' post on the new usage reports in O365. In particular the SPOnline bits. And while I get the summary graph on the Usage Reports homepage: I'm not seeing any data in the drill-down:
Solved
Deleted
Sep 13, 2016
microsoft 365 admin center
Reports
10KViews
0likes
20Comments
Best Practices O365 Admin Roles
For large Enterprises, what's the recommendation for assigning Admin Roles within O365 (Global Admin, Billing Administrator, SharePoint Administrator, etc) -- do you assign individual names as Administrators or use more of a RBAC and assign say the SharePoint Admin role to a shared AppID instead of individuals?
escupham
Steel Contributor
Aug 15, 2016
admin
50KViews
2likes
19Comments
New thingy in admin portal
Any idea what this is (the asterisk on the Setup menu)? Hopefully not another way to annoy us for "incorrect" domain settings?
Solved
VasilMichev
MVP
Jan 10, 2017
microsoft 365 admin center
4.2KViews
4likes
19Comments
Portal homepage problems with Safari
I am an administrator of Office 365 and use a Mac and Safari. I have always problems to use this browser. I prefer use this and not other browsers for some other reasons. Why the Office 365 website is not full compatible with Safari on Mac? No restrictions on information and guide about Office 365 but pratically it give me more, more problems.
Solved
Vincenzo Annunziata
Iron Contributor
Jul 27, 2016
microsoft 365 admin center
office 365
12KViews
1like
19Comments

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the admin centre now if you raise a service request I can only request that someone calls me. Then aside from that I cannot raise a second request until that one has been closed. Also the View Service requests just takes you back to the same screen and does not show any old requests or anything. Very poor if they are now limiting a Global Admin to just 1 request at a time. 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Is this a bug, or is there anything I can do about it? ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"131","kudosSumWeight":2,"repliesCount":26,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:admin","text":"admin","time":"2016-07-14T11:04:06.650-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:microsoft 365 admin center","text":"microsoft 365 admin center","time":"2019-06-11T08:52:56.484-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:2587526":{"__typename":"Conversation","id":"conversation:2587526","topic":{"__typename":"ForumTopicMessage","uid":2587526},"lastPostingActivityTime":"2023-02-07T19:19:19.447-08:00","solved":false},"User:user:1112867":{"__typename":"User","uid":1112867,"login":"machadoug","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Copper Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-4.svg?time=0"},"id":"user:1112867"},"ForumTopicMessage:message:2587526":{"__typename":"ForumTopicMessage","subject":"Delist Portal not working","conversation":{"__ref":"Conversation:conversation:2587526"},"id":"message:2587526","revisionNum":6,"uid":2587526,"depth":0,"board":{"__ref":"Forum:board:AdminCenter"},"author":{"__ref":"User:user:1112867"},"metrics":{"__typename":"MessageMetrics","views":9042},"postTime":"2021-07-26T09:05:17.621-07:00","lastPublishTime":"2023-02-07T19:19:19.447-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" Greetings, I'm trying to delist my server's IP address using this form, but all I get is the following error when I try to submit the form: Step 1: Our messaging service has experienced a temporary issue, please resubmit your information below. See screenshot I've been trying to resubmit, but it never works. Don't know where to issue a bug report. Best regards, Douglas ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"408","kudosSumWeight":1,"repliesCount":26,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:office 365","text":"office 365","time":"2016-06-27T01:27:02.990-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}},{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98Mg","node":{"__typename":"Tag","id":"tag:security","text":"security","time":"2016-06-23T13:36:20.889-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:44287":{"__typename":"Conversation","id":"conversation:44287","topic":{"__typename":"ForumTopicMessage","uid":44287},"lastPostingActivityTime":"2023-02-25T15:59:30.558-08:00","solved":false},"ForumTopicMessage:message:44287":{"__typename":"ForumTopicMessage","subject":"Office 365 Admin Usage Reports All GUIDs All the time...","conversation":{"__ref":"Conversation:conversation:44287"},"id":"message:44287","revisionNum":6,"uid":44287,"depth":0,"board":{"__ref":"Forum:board:AdminCenter"},"author":{"__ref":"User:user:-1"},"metrics":{"__typename":"MessageMetrics","views":17154},"postTime":"2017-02-06T09:28:22.366-08:00","lastPublishTime":"2023-02-07T19:46:54.491-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" In my tenant the OneDrive and SharePoint Usage reports on Office 365 Admin Center (newest version) is displaying GUID links and GUID username rather than the human comprehensible data. Example: \"Site owner\" : \"[PII:H101(TLQB7b12eF+wrhXUxljRIasPiZTFmQiRjm09Khev5+Q=):E243(bF+sGeBqHCnTA7sxqQNHOK/uD5IFVCt0j+m+LuwNAHYvob+T4ITlgHfG3z0yQeOMK44XsDDb0fSiB0PwxYd3Tg==)]\" I have a ticket entered for Microsoft Online Support, but since it typically takes a few conversations with them before they even understand the issue rather than trying to through back at me the first two solutions they managed to google based on the first words out of my mouth after hello, I though I would query the group. Is this happening out there or is it just my tenant. Service Health seems to only be reporting an issue they caused with the \"classic\"/\"old\" version of Office 365 Admin Reports. Thanks. James ","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})@stringLength":"912","kudosSumWeight":0,"repliesCount":25,"readOnly":false,"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3w1fF9OVl98MQ","node":{"__typename":"Tag","id":"tag:admin","text":"admin","time":"2016-07-14T11:04:06.650-07:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}}},"Conversation:conversation:1157641":{"__typename":"Conversation","id":"conversation:1157641","topic":{"__typename":"ForumTopicMessage","uid":1157641},"lastPostingActivityTime":"2024-06-25T22:57:43.408-07:00","solved":true},"User:user:548315":{"__typename":"User","uid":548315,"login":"microc1","registrationData":{"__typename":"RegistrationData","status":null},"deleted":false,"rank":{"__typename":"Rank","name":"Copper Contributor","color":"333333","rankStyle":"TEXT"},"avatar":{"__typename":"UserAvatar","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/m_assets/avatars/default/avatar-6.svg?time=0"},"id":"user:548315"},"AssociatedImage:{\"url\":\"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0xMTU3NjQxLTE2OTU3N2k1OTM3NTNBNjIxMzU5MEMx?revision=21\"}":{"__typename":"AssociatedImage","url":"https://techcommunity.microsoft.com/t5/s/gxcuf89792/images/bS0xMTU3NjQxLTE2OTU3N2k1OTM3NTNBNjIxMzU5MEMx?revision=21","title":"message - your organization needs more information.png","associationType":"BODY","width":1090,"height":675,"altText":null},"ForumTopicMessage:message:1157641":{"__typename":"ForumTopicMessage","subject":"All users receive \"Your organization needs more information to keep your account secure\" when logon","conversation":{"__ref":"Conversation:conversation:1157641"},"id":"message:1157641","revisionNum":21,"uid":1157641,"depth":0,"board":{"__ref":"Forum:board:AdminCenter"},"author":{"__ref":"User:user:548315"},"metrics":{"__typename":"MessageMetrics","views":501883},"postTime":"2020-02-06T22:15:36.115-08:00","lastPublishTime":"2023-02-07T19:59:24.658-08:00","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":-1})":" All users receive \"Your organization needs more information to keep your account secure\" when logon o365 web portal. Users can select \"skip for now (XX days until is required)\" but it will finally require all users to provide it. I will have some user accounts to use on some applications or devices which must logon without multi-factor authentication and password should never changed. I have checked that the multi-factor authentication page of the \"MULTI-FACTOR AUTH STATUS\" for all users are disabled.I also checked that the \"Self service password reset enabled\" is set to \"none\". I don't have idea why all users still receive such message. How can I disable this message and requirement to all user accounts? Thank you. 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I get these emails from Office365Alerts notifying our team that \"A medium-severity alert has been triggered\". At the bottom of the email is a link to \"View alert details\". When I click that, the site shows an error: \"Can't find it. Either what you are looking for doesn't exist or you need to use a different search string.\" So, then I go to the Alerts view and filter to show everything (at least I think I am) but there's nothing related to this particular alert (unusual volume of file sharing). Where did it go? EDIT: Including a screenshot of another email I got today. The result of clicking the 'View alert details' is again the same. 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Learn how multifactor authentication (MFA) can protect your organization and how to prepare for the upcoming Microsoft 365 admin center MFA requirement

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