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Inability for External Presenters to Manage Breakouts is hurting our business in the L&D industry
I've raised this topic in various forums and at numerous conferences over the years, but I'm hoping we can initiate a productive dialogue here. We operate in the L&D space, offering corporate training support for global clients across over a dozen platforms, and have been doing so since the days of Skype. Whether it's WebEx, Adobe Connect, Zoom, or another platform, the process is generally straightforward. We receive host rights, and we’re set to go. However, Microsoft Teams is an exception. From the beginning, conducting training sessions as an external vendor on Teams has been extremely challenging. Despite some improvements over the years, one critical piece of functionality is still missing: external users cannot manage breakout rooms. This oversight is severely impacting our business, as well as many other small businesses like ours, as our corporate clients transition to Teams. Many organizations move to the Microsoft ecosystem partly due to their InfoSec policies, making the issuance of internal organization credentials difficult and often necessitating additional hardware. It's not just external vendors who are frustrated. Many of our clients, including the L&D departments of Fortune 500 companies, have actively opposed their companies' transition to Teams. We want to embrace these transitions and even endorse and encourage them. Is this functionality on the roadmap? Who do we need to speak to, or what actions are required to fully address this issue? We are eager to discuss the friction points of using Teams for training from the perspective of a company that has facilitated and supported hundreds of thousands of trainings across every major platform over the last decade. Your thoughts and insights would be greatly appreciated.JBealesMay 02, 2025Brass Contributor1.7KViews8likes7CommentsConnect more deeply with the Teams SMB product team
Would you like to join other small and medium-sized businesses in small group discussions with direct access to the Teams product team? Would you be willing to share feedback and customer stories with our Teams Small Business Research team? Are you interested in joining private preview programs for Teams SMB features? If so, we want to hear from you! The following opportunities are available to our small businesses as a way to connect with the Teams SMB product team on a regular basis: Teams SMB Customer Board Description: Teams Engineering is extending a special invitation to customers who have 1-300 employees and hold an active Microsoft 365 subscription. Join our customer board to explore upcoming Teams scenarios and provide valuable feedback. This is a program that requires an NDA agreement (non-disclosure) to be included in Teams conversations and forum calls. Sign-up link: http://aka.ms/ShapeTeamsForSMB Teams for Small Business Research Description: The Teams SMB Research team is looking for small businesses who would be interested in joining future research sessions. These panels will be held virtually and you may choose to participate or decline individual studies or leave the panel at any time. Some studies include a thank you gift for participation. Sign-up link: https://forms.office.com/r/qPYYJjm3df M365 and Copilot SMB Champions Community Description: Join our non-NDA SMB Champions community for Copilot and SMB M365 discussions, including Teams. This Champions community will provide direct access to product teams during a monthly call where you can learn about new features and share your feedback. Sign-up link: http://aka.ms/smbcommunitysignup Champions community discussion board (meeting details also shared here): https://techcommunity.microsoft.com/t5/smb-microsoft-365-champion/bd-p/SMBM365ChampionProgram Keep a watch on this discussion space (https://aka.ms/TeamsSMBCommunity) for a growing set of opportunities.Laura_MorganSep 04, 2024Microsoft1KViews2likes0CommentsMicrosoft Tools for Small and Medium Businesses AMA
Join the Microsoft Tools for Small and Medium Businesses Ask Me Anything (AMA) on Wednesday, September 25th, from 9:00 AM to 10:00 AM PT. This event is an opportunity to connect with Microsoft experts who can answer questions about how to utilize Microsoft tools to enhance your small or medium businesses. Abhijat Kanade (Principal Group SMB Product Manager, Microsoft Teams) will be on hand to answer your Teams related questions like how Microsoft Teams can help you grow your business, run it more effectively, or any questions regarding licensing, setup, or use of specific features, such as setting up meetings with your customers, using phone, Copilot. RSVP now!EmilyPerinaSep 04, 2024Community Manager173Views1like0CommentsTeams on RDS - Issue with Meeting Plugin
I've installed Teams on Server 2022 RDS and have so far envcountered an issue with the Teams Meeting addon for Outlook. Adminstrator user accounts reference the correct path to the addin Non-admin users reference a different path As a work-around, I made a copy of the folder with the version referenced in user's addin. I am installing the plugin using msiexec.exe /i “MicrosoftTeamsMeetingAddinInstaller.msi” ALLUSERS=1 /qn /norestart TARGETDIR=”C:\Program Files (x86)\Microsoft\TeamsMeetingAddin\x.xx.xxxx\” Version number of the addinEPLITSUPSep 02, 2024Copper Contributor719Views0likes0CommentsGreetings & welcome to the Microsoft Teams SMB Community!
We’re so glad you are here and excited to have this forum to collaborate and discuss Microsoft Teams with our small business customers. We’ve created this Teams discussion space specifically for small and medium-sized businesses, recognizing that the needs of our SMBs may differ from those of our larger Enterprise customers. The Microsoft Teams SMB Product and Engineering team will be active here and we are eager to understand these distinctions, delve deeper into small business-specific scenarios, and provide a dedicated space to update you on Teams SMB product developments. You’ll also have access to resources tailored for small businesses, Teams SMB blogs, and Tips & Tricks on implementing and using Microsoft Teams, We want you to be an active participant in this community! We’d like for you to ask questions, answer others’ questions, and participate in discussion. We want to hear your best practices, how you use the product and see how your experiences with Microsoft Teams compares with other small businesses. In doing so, you’ll earn badges within the Microsoft Tech Community. Check them out by going to your profile and clicking ‘Achievements’! A few more notes about our new space: These discussions will be monitored on a regular basis by moderators across the Microsoft Teams organization. The Microsoft Teams SMB Community is not intended to be a support channel. You should continue to use your normal support resources with questions around break/fix issues. Likewise, the Community will give us an opportunity to discuss feature suggestions but, as we do want to be sure that any feedback you have about the product gets triaged and taken to engineering, we ask that you use the in-app Help menu to access “Send Feedback” and “Suggest a feature” forms. If there are things you want to see as part of the Microsoft Teams SMB Community, we want to know! Please take a moment and comment below. Thank you for joining us & welcome aboard! -- The Microsoft Teams SMB Product & Engineering teamLaura_MorganAug 09, 2024Microsoft4.6KViews4likes0Comments- chrmedJul 26, 2024Copper Contributor306Views0likes0Comments
Problem with some external guests access in Teams using MFA
We have some guest users, from different Home tenants, that have problems logging in to our tenant with MFA when using Edge web browser. It works fine when they are using InPrivate in Edge, another device or another web browser. When we check their settings in our Entra everything looks correct. We have not changed any policies or settings and it is not all the guest user from the same Home tenant the have this issue, for most of the guest users from the same Home tenants it works fine accessing our tenant with MFA while a few guest users from the same company/ Home tenant have this issue. It is almost as if there is a clash between their home tenant AAD user, Microsoft Edge, and the guest user in our AAD. Does anyone have some recommendations och solutions to this issue?anneuman71Jul 02, 2024Copper Contributor364Views0likes1Comment"New Teams" in Windows 2019 RDSH environment with FSLogix profiles
Recently Microsoft released FSLogix hotfix 4 to address critical issues with "New Teams" in RDSH environments. This was super important to those of us that are affected by the upcoming June 30th deadline to implement "New Teams". I've noted some real issues that have yet to be resolved, and I have an open support case where I have clearly documented the issues we are facing. However, the support folks at LTIMindtree have for the past 6 weeks been 'escalating' the issue and 'waiting for a resource to be assigned' to the ticket. I keep telling them that we have a June 30th deadline, but they don't seem able to help despite the looming deadline. I'm curious as to whether or not Microsoft has been made aware of the ongoing issues with deploying "New Teams" on Windows 2019 using FSLogix profiles? Noting that we are battling: Teams occasionally does not start automatically, and in that circumstance Teams can't be started by the user. The only resolution is to sign out, then sign in. This has become noticeably better with FSLogix hotfix 4, but it is not 100% yet. We are still affected by this although much less frequently than before hotfix 4 was released. Some user preferences are not captured and stored in the user's FSLogix profile container. One specific example is the "Links open preference". If a user selects a specific browser, that setting is not captured and stored in the profile. It is therefore reverted to default during the next session login. This is just a single example to demonstrate the issue, not a complete list. I'm wondering whether or not anyone in the Microsoft Teams group is aware of the fact that there are MSP's out there that have real, legit technical issues and are facing a Microsoft imposed deadline without any real 'fixes' or solutions. At this point, we've been forced to communicate to our customers basically saying "Sorry, but Microsoft is forcing this upgrade and hasn't yet addressed these issues that we are aware of". Is there anyone else in the same boat?TreyContelloJun 26, 2024Copper Contributor4.4KViews0likes8CommentsGrow with Copilot for Microsoft 365 - June 2024
Sharing this post on how small and medium-sized businesses are embracing AI in their everyday workflows with Microsoft Copilot. See how Microsoft protects your data and gives you control over it. Let us know if you have your own small business stories you'd like to share! https://techcommunity.microsoft.com/t5/copilot-for-microsoft-365/grow-with-copilot-for-microsoft-365-june-2024/ba-p/4167684 Summary: In this edition, we take a deep dive into how small and medium-sized businesses are embracing AI in their everyday workflows despite the common hurdles SMB employees often encounter in adopting AI technologies. We also highlight Floww, a FinTech firm that capitalizes on Copilot for Microsoft 365 to boost operational efficiency and communications, discuss how Copilot is tackling the pressing issue of data security and privacy, and lastly, provide resources for the adoption of Copilot and best practices for skill development to help organizations fully leverage Copilot’s capabilities.Laura_MorganJun 18, 2024Microsoft245Views1like0CommentsReplacing onmicrosoft
Hello - I recently purchased and installed Office 365 E3 (work or school) licenses for my consulting practice and a friend, client, and fellow small business owner. We would both prefer to use our legacy email address removed for privacy reasons address as our primary username, Outlook email & Calendars instead of the [email protected] configuration assigned while creating the E3 accounts. I am a domain admin for both accounts and understand it may require editing DNS records. I would like to configure my own account and test the functionality on both Windows PC AND Mac devices before making similar changes for my client. Can someone please point me to the appropriate resource for getting this done quickly and effectively with minimal disruption. Thank you.GBMCMontyMay 21, 2024Copper Contributor634Views0likes2Comments