Forum Discussion
Failed Downloading Information Protection Policy
We have configured Sensitivity Labels in Office 365 Security and published the Classification Labels. We have installed Azure AIP Unified Labelling client on Desktop. We are unable to see the labels ...
I have downloaded the Unified Version and added sensitivity labels, policies and even downloaded that UAIP in domain joined machine but still I am getting the same error.
The sensitivity tab is added.
but not able to see the labels and I have exported the logs from word app, I am getting this ""Send Telemetry event. Event name: [load_policy_failed]"[Outlook] and "ErrorCode: failed_to_acquire_token_silently"[Word]
- Hi guys.
What’s the fix please ? I have been troubleshooting for weeks and not being able to get labels to work. I have subscription and setting already configured as per suggestion in this thread.
Shreya_sinha said run app with admin, which I tried. Didn’t work.
Nam-Tran said certificate issue. Not sure what exactly is the fix apart from asking to look in log in app data.
Not having much luck after exhausted all methods.My experience with the latest unified labelling client has been much better - what version are you using.. If you look at the version history, this specific problem has been patched in 2.9.111.0
- Hi
I’m using latest and greatest 2.9.116.0 unified agent.
