Forum Discussion
Entra: Lock screen help.
Hi guys,
I need some assistance with entra regarding the lockscreen images.
We had a previous lock screen which displayed the company logo and users were not allowed to change the lock screen, we needed it to be disabled and I deleted the script as well as the policy for the lock screen to try and remove it.
However this hasn't worked, the lock screen is still displaying on all devices, and users cannot change the lockscreen. I do not want to perform a reset, because we have so many machines.
Any advice on how to enable the users to edit the lock screen again or load a new policy, will be highly appreciated.
What I have tried:
- Removing registry key for lock screen. (Key just pops up after restart)
- Loading a new script (Fails to load, no reason given, I suspect because it conflicts with old one)
- Disconnecting from entra and trying to edit the lock screen.
Thanks.
1 Reply
Hey, looks like the old lock screen policy is still active.
Try these steps:
-Check for leftover policies in Intune or local Group Policy that may still enforce the lock screen image.
-Force a policy sync (gpupdate /force or manually sync in Intune).
-Verify local settings in Control Panel - Personalization to make sure no local policy is locking the screen.
-Remove the registry key only after confirming no policies are active, then restart.
